Denver Feeds Privacy Policy
Denver Feeds (“we”, “us” or “our”) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual or natural person.
This Privacy Policy explains how we collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. For further information about the Privacy Act 2020, please visit www.privacy.org.nz.
Your privacy is important to us. It is Denver Feeds’ policy to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including through our website, https://mealtime.co.nz, and other websites we own and operate.
Personal information is any information about you that can be used to identify you. This may include information about you as a person, such as your name, address and date of birth, as well as information about your devices, payment details and how you use a website or online service.
Our website may contain links to third-party websites and services. These websites and services will have their own privacy policies. After following a link to third-party content, you should review the relevant privacy policy to understand how that third party collects and uses personal information.
This Privacy Policy does not apply to your activities after you leave our website.
Effective date: 4 October 2024
Last updated: 11 December 2025
Information We Collect
The information we collect falls into one of two categories:
- Voluntarily provided information
- Automatically collected information
Voluntarily provided information refers to information that you knowingly and actively provide to us when using or participating in any of our services, products or promotions.
Automatically collected information refers to information that is automatically sent by your devices when accessing our products, services or website.
Security of Your Personal Information
When we collect and process personal information, and while we retain that information, we will protect it using commercially acceptable measures to prevent loss, theft, unauthorised access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, no method of electronic transmission or storage is completely secure, and no person or organisation can guarantee absolute data security.
You are responsible for selecting secure passwords and maintaining their overall security. You are also responsible for protecting your own information when using our services. For example, you should ensure that you do not make personal information publicly available through our platform.
How Long We Keep Your Personal Information
We retain your personal information only for as long as it is reasonably required. The length of time we retain information may depend on the purpose for which we collected and use it, in accordance with this Privacy Policy.
For example, if you provide us with personal information such as an email address when contacting us about an enquiry, we may retain this information while the enquiry remains open. We may also retain it for our business records so that we can effectively address similar enquiries in the future.
If your personal information is no longer required for the purpose for which it was collected, we will delete it or make it anonymous by removing information that identifies you.
Where necessary, we may retain personal information to comply with legal, accounting or reporting obligations. We may also retain information for archiving purposes in the public interest, scientific or historical research, or statistical purposes where permitted by law.
Children’s Privacy
We do not direct our products or services to children under the age of 13, and we do not knowingly collect personal information about children under the age of 13.
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand that we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy.
You are not required to provide personal information to us. However, choosing not to provide certain information may affect your ability to use our website, products or services.
Information from third parties: If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy.
If you provide us with personal information about another person, you represent and confirm that you have that person’s permission to provide their personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may withdraw your consent at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this Privacy Policy.
We will take reasonable steps to correct information that is found to be inaccurate, incomplete, misleading or out of date.
Non-discrimination: We will not discriminate against you for exercising your rights relating to your personal information.
Unless your personal information is required to provide you with a particular service or offer, such as processing and fulfilling an order, we will not deny you goods or services, charge you different prices or rates, impose penalties, or provide you with a different level or quality of service because you exercised your privacy rights.
Notification of data breaches: We will comply with all laws applicable to us in relation to privacy and data breaches.
Complaints: If you believe that we have breached an applicable privacy or data protection law and wish to make a complaint, please contact us using the details below and provide full details of the alleged breach.
We will investigate your complaint and respond to you in writing, setting out the outcome of our investigation and any steps we intend to take to address the complaint.
You may also have the right to contact the Office of the Privacy Commissioner or another relevant regulatory body or data protection authority regarding your complaint.
Unsubscribe: To unsubscribe from our email database or opt out of communications, including marketing communications, please contact us using the details provided in this Privacy Policy or use the unsubscribe or opt-out facility included in the relevant communication.
We may need to request specific information from you to confirm your identity before processing an access, correction, unsubscribe or other privacy-related request.
Use of Cookies
We use cookies to collect information about you and your activity across our website.
A cookie is a small piece of data that our website stores on your computer or device and accesses each time you visit. Cookies help us understand how you use our website and allow us to provide content based on preferences you have specified.
Please refer to our Cookie Policy for further information.
Business Transfers
If Denver Feeds or its assets are acquired, or in the unlikely event that we cease trading, enter bankruptcy or undergo a similar business change, information including personal information may be included among the assets transferred to the acquiring party.
You acknowledge that such transfers may occur. Any party that acquires Denver Feeds may, to the extent permitted by applicable law, continue to use your personal information in accordance with this Privacy Policy, which it will be required to assume as the basis for its ownership or use of that information.
Limits of Our Policy
Our website may link to external websites that are not operated or controlled by us.
We have no control over the content, security or privacy practices of those websites and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
We may change this Privacy Policy at our discretion to reflect updates to our business processes, current acceptable practices, or legislative and regulatory requirements.
If we change this Privacy Policy, we will publish the updated policy on this page. Any changes will take effect from the date they are published unless otherwise stated.
Where required by law, we will obtain your permission or provide you with an opportunity to opt in to or opt out of any new uses of your personal information.
Additional Disclosures for Australian Privacy Act Compliance
International Transfers of Personal Information
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Australian Privacy Act 1988 or the Australian Privacy Principles.
If such a third party engages in an act or practice that contravenes the Australian Privacy Principles, that third party may not be accountable under the Australian Privacy Act, and you may not be able to seek redress under that Act.
Contact Us
For any questions or concerns regarding your privacy or the way we handle your personal information, please contact us